Trouble shooting steps:
1. Make sure your router name (SSID) or password does not include any special characters such as @#$%^!* or spaces.
2. If you cannot see the video, your Internet speed might be slow. Go to Settings> Display Settings and lower the video resolution.
3. This device is high deﬁnition, therefore, it requires higher internet speed. Please consider having an Internet speed of at least 3 Mbps.
4. Usually it doesn’t work on a hotel wifi.
5. If you are still experiencing issues, delete the camera from the app and close the app. Then, close all apps running in the background, reset the monitor by holding the reset button for 20 seconds. Place the monitor within 10 feet of the router and reinstall the monitor.
Make sure this fits by entering your model number.
1. CHECK ON YOUR BABY FROM ANYWHERE: This video baby camera with Sharp 1080P Full HD, 360 degree Pan and 110 degree Tilt allows you to check on your baby anytime anywhere by wifi or 4G 5G network.
2. SMART ALERTS: Motion/crying alerts, temperature and humidity alerts bring you a piece of mind to take care of your loved one, with sound and motion sensors, the smart monitor will know when something is happening in the baby’s room. The alerts will be delivered to your mobile device and you won’t miss them, you can also invite your family to join with you on the app to check on your baby
3. FREE LULLABIES & BED TIME STORIES: this monitor can play thousands of lullabies & bedtime stories and you can even record your own! This baby monitor camera also includes a spectrum of nature sounds, lullabies, and white noises to help soothe a crying baby and to ease them to fall asleep.
4. SECURITY FEATURES: iBaby gives you critical security features at the palm of your hand. With military grade AWS security and enhanced security measures, you can be sure that only you or the family members you choose can view or have access to your iBaby video monitor.
5. FLEXIBLE USE OF CAMERA: Allow multiple smart phones connect with one baby monitor and one account connect multiple cameras, unlimited user access with privacy settings, Sleep Mode to control access to the monitor.